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CRK:Interactive Courses:
- Understanding Behavioral
Styles (Individual)
- Understanding Behavioral
Styles for Leadership
- Understanding Behavioral
Styles for Customer Service
- Understanding Behavioral
Styles for Sales
- Understanding Behavioral
Styles for Team
-
e-Mail Etiquette (included in Leadership, Customer Service
and Sales)
There is a series "Reinforcing Your Understanding
of Behavioral Styles"
that covers the above topics: Individuals,
Managers, Customer Service, Sales and Teams.
1-, 2-, and 3-year
Unlimited Use Licensing is available (per course, bundled
package or entire CRKI Library). Included is a
Manager-Employee program to experience the best results
for your Company.
Demo Link to 'test drive' a
course segment: Contract Gloria-Jean
DIRECTLY. You will need Flash Player
.
Handling Customer Complaints, Managing Performance
Discussions, Establishing Credibility and Trust for Sales, Customer
Focused Sales Interview, Questions are Answer for Customer Service,
Questions are Answer for Sales, Overcoming All Objectives,
Behavioral Interviewing, Territory and Account Management,
Win-Win Negotiations, Gain Commitments to Action/Close, Prospecting
to Create Interest and Coaching.
Training and Development Course Sets are available
for: Sales, Customer
Service and Leadership/Management.
1-, 2-, and 3-year Unlimited Use Licensing is available (per
course, bundled package or entire CRKI Library). Included is a
Manager-Employee program to experience the best results
for your Company.
CRKI courses are on-line and
self-paced and you receive CEU
units.
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