If you have not previously contacted me, please e-mail me at gloriajean@CoachingbyGJ.com and list the products and quantity you are interested in purchasing. Please provide your full street mailing address with zip code. John Wiley & Sons, Inc. can then determine the correct shipping charges before I prepare your invoice. I will send you an invoice from PayPal or Square with a link that will allow you to process your payment. With PayPal or Square you can use your credit card [Visa, MC, AE, or Discover], e-check; or, your own PayPal account.
If you are purchasing for a person(s) other than yourself, I will need the e-mail address(es) of the other person(s). Upon payment processing, I can send the online assessment and/or tutorial link to that person(s).
If your purchase requires shipping, such as, paper assessment(s), John Wiley & Sons, uses various UPS shipping categories ~~ if you need faster shipping, such as Next Day or 2nd Day, please let me know that in the e-mail. As you know, the rates are higher for that type of express delivery service.
John Wiley & Sons, Inc. product sale(s) is considered FINAL. There is a charge of $10.00 per order processing fee on paper assessments and $5.00 per order processing fee on EPIC™ credits for online assessments. John Wiley & Sons, Inc. will replace materials with the same product version when the materials are defective. John Wiley & Sons, Inc. has a NO return-No refund-No exchange policy. In the event an extraordinary occurrence would warrant a return, a 40% Restocking Fee will be charged on John Wiley & Sons, Inc. paper assessment products only and payable at the time of occurrence.
THANK YOU 🙂
“EPIC” is a registered trademark of John Wiley & Sons, Inc. or its affiliated companies.